Top Tips: Common Hot Tub Buying Mistakes
March 10, 2020 Johnsons

1. Price isn’t everything

Generally, if you have a restricted budget you will be inclined to seek out ‘bargain buys’ when it comes to traditional ‘low ticket’ household items. These may include kettles and microwaves, but you should never single out this option and fall into the trap of purchasing a hot tub on price alone.When you buy a really cheap hot tub, its residual value will be negligible to zero as soon as it arrives in your garden, its lifespan will tend to be short and it will typically be expensive to run (in terms of electrical use).As you go up the budget ladder and start looking at more established high quality branded products, the build quality tends to improve, the lifespan will be longer, residual values will be higher, reliability will be better and running costs will be lower (as energy-efficiency features are built-in to lower ongoing electrical running costs).If you want to fully enjoy the multitude of hot tub uses and gain top quality hot tub technology, then you may have to extend the level of your budget and consider what impacts hot tub prices. This will help you to gain superior performance from the cutting-edge jets that are incorporated within a top quality hot tub.Interest free or finance sales packages may be the ideal way to extend your budget to gain the best hot tub for your lifestyle demands.

 

2. Avoid hot tub ‘grey imports’

As UK demand for hot tubs has continued to thrive in recent years, dozens of hot tub factories have sprung up in developing countries to exploit rising demand across the globe.Some of these factories have very little by way of quality control or even basic compliance with CE standards. The ‘grey import’ products that are being churned out of these factories are then brought to the UK by speculators and typically sold online with slick websites and questionable sales tactics.A general word of caution applies here. If you cannot identify the provenance of a hot tub model from the website of a trader and trace it to a trusted manufacturer of good repute, it’s advisable to do more research and ask some searching questions about where it was manufactured and what quality assurance standards have been observed in its production.

 

3. Never ignore hot tub after sales support

A hot tub is a consumer durable item and if you choose carefully from a manufacturer of good repute, a good hot tub model could be serving you well for the next 10 or even 20 years!That’s why your choice of hot tub should be as much about the integrity, professionalism and after-sales service offered by potential retailers as it is about the spa itself.You’re entering a long term business relationship with your chosen hot tub dealership, so find out what level of after-sales support they provide before you sign on the dotted line.

 

4. Don’t fall for false sales offers

This is common sales tactic used, especially by online-only hot tub sellers. They will use a ‘Was’ price or ‘RRP’ (recommended retail price) which is purposely inflated, so that they can give the impression of a deep discount.These ‘sales’ never go away and are always on offer. Whilst this kind of sale tactic infringes advertising standards, it is commonly used by unscrupulous sellers of grey imports to give the impression that the product is better quality than it actually is. Proceed with caution if you see this in action.The old adage “If is seems too good to be true, it probably is” is as true today as it always was so be vigilant when doing your research.

 

5. Always do your homework on the hot tub supplier

Sadly, there also seems to be a growing trend for some online retailers to offer products typically manufactured in emerging economies, but then claim they are manufactured in the UK, North America, Canada or Europe, which may mislead customers into thinking they are buying a product from one country when it is actually from somewhere entirely different, where quality control and manufacturing standards can be far less exacting.If you do your due diligence and purchase a quality hot tub from a trusted brand, not only will it give you many years of reliable service, it will also maintain a strong residual value should you ever wish to upgrade or sell it on. You are also guaranteed continuity of parts going forward so that it can be kept in great working order for decades if well serviced and maintained.

 

6. Check what is included in the final price

Ahead of closing the hot tub deal and booking an installation date, consider the additional accessories that are essential to creating a practical hot tub environment in your garden. Essential items include steps, additional supplies of water maintenance products; and more practical items, such as cover lifters, and spare filters. Always compare the final price, including delivery and commissioning. And how about the warranty? Make sure its backed by the supplier of your hot tub so in case something does go wrong you have a point of contact.

 

7. Impulse hot tub buying will cost you

Most of us have been guilty of some form of impulse buying that can result in unwanted items cluttering up our wardrobes and homes. If you are in that mode before a hot tub purchase than chances are that you will fall into a common hot tub buyer mistake that will cost you dear.The sun may be shining and the forecast for the rest of the month may be gloriously sunny and warm, and you are wanting to exploit this opportunity to splash out on a new hot tub. Stop right now! Before risking pouring all your savings into an impulse hot tub purchase you should consider all the consequences and once again read all the previous common hot tub buyer mistakes.As the hot tub market continues to flourish there will always be unscrupulous suppliers who will exploit your desire to achieve a quick purchasing fix. Your cash could end up in the pockets of a fraudulent operation that has no intention of supplying you with a hot tub or your preferred choice of model in your desired timescale.